Ismael Resendiz
- 469 570 1349
- ismhack@msn.com
- Web site
- Austin, TX

Dedicated engineer with 10+ years of experience in full-cycle enterprise software implementation. Analytical, self-driven, and passionate about building reliable software solutions to help organizations face modern world challenges.
Work Experience
Staff Engineer
- Designed and developed automation tools to foresee transactional data issues and incorrect inbound files. This module incremented system efficiency and reduced manual work.
- Research and model downstream data to detect anomalies or missing data applying Machine Learning algorithms.
- Developed application features to automate billing calculations, pricing and rating.
- Increased team maturity by improving the communication channels with stakeholders, stablishing operational processes, addressing issues thoughtfully and innovational solutions.
- Implemented and released to production business applications with Springboot/Rest frameworks to ease day-to-day work with user firendly interface web applications.
- Leading data operational activities and management system resources, reliability, accessibility and scalability.
Lead Software Engineer
- Transformed CIS mainframe reports into the Oracle billing platform data model.
- Designed reports that accomplish the requirements, performance efficiency and meet quality controls.
- Gathering system requirements, analyzing data sources and driving client meetings to demo reports.
Lead Systems Consultant
Lead the interfaces implementation of Western Union (WU) Settlement transformation project
Senior Software Engineer
Participated in multiple software projects in different locations in the U.S, Mexico and south America.
- Implemented enterprise packaged applications such as Oracle customer Care and Billing (CC&B), Oracle Revenue Management and Billing (ORMB), and Business process Management (BPM) .
- Analyzed complex legacy system requirements and transform them into Oracle package application language.
- Developed calculation algorithms and rate modules to leverage the billing process in Utility companies.
QA and Systems Developer
Developed business process management (BPM) software for energy regulatory commissions in Mexico. Automated all processes from manual paperwork to digital.
Projects
Data Science
Facemask Detection
Adaboost algorithm for face recognition and using Resnet transfer learning for classification. Accuracy greater than 90%.
Heart Disease Prediction
This is Deep Learning model using a feed forward nueral network and trained with the UCI Heart Disease Dataset. Accuracy greater than 92%.
Oracle CC&B Projects
Experienced in full cycle implementations. Strong technical knowledge of Oracle Utilities framework. Functional experience with several modules including Payments, Billing, Financial and GL, Field Activities, Meter/Reads, Policy Insurance, Rates, etc.
Oracle ORMB Projects
Experienced in full cycle implementations. Tehcnical and functional domain of the billing process, transaction processing (TFM), customer setup, pricing, etc.